|
Do you provide a written contract?
Will your DJ &/or Emcee be suitably dressed for the occasion?
Are you willing to discuss musical selections ahead of time, and are
you willing to play requests, particularly if they are suitable for
dancing?
Will the DJ &/or
Emcee arrive on time?
Can you provide back up equipment and/or personnel in case of an
emergency?
Is set-up time
included in your price?
Can
we choose the music to be played at our wedding?
Can we have a "Do Not
Play" list?
We have a theme to our wedding. Can you play one particular type of
music for our reception?
What is the deposit to reserve the date of my function and when is
the final payment due?
What is your
cancellation policy?
Do you subcontract bookings to other DJs under your company name?
Do you offer
lighting and special effects?
How early should I
book your services?
Is overtime available?
Do you have insurance?
Do you provide a written contract?
It is extremely
important to have your booking confirmed in writing. All terms of
the agreement will be in writing to avoid any complications at a
later date.
Back to top
Will your DJ &/or Emcee be suitably dressed for the occasion?
It is important
that our DJ looks the part by dressing formal or smart casual for your
reception. This is included with all packages and we do not charge
any additional fees.
Back to top
Are you willing to discuss musical selections ahead of time, and are
you willing to play requests, particularly if they are suitable for
dancing?
We want to listen to your ideas
and suggestions, this is why we always make ourselves available
prior to your reception to discuss selections. Also our Disc Jockeys
carry an extensive selection of songs, so if there are any guest
requested songs they can be played.
Back to top
Will the DJ &/or Emcee arrive on time?
Punctuality is
essential, as professionals we are aware of our responsibilities to
you our customer. We always arrive at least one hour before your
events scheduled time to ensure all equipment is set up, at no
additional fee to you.
Back to top
Can you provide back up equipment and/or personnel in case of an
emergency?
Any number of
circumstances can arise between the time you book
with us and the date of the event. We know this and provide a
contractual agreement that we will always be able to guarantee you a
Disc Jockey for your event and where a change is made you will be
informed at every step.
Back to top
Is
set-up time included in your price?
Yes. typically
arrival time is 1 1/2 hour to set up the system prior to your scheduled
start time.
Back to top
Can we
choose the music to be played at our wedding?
Yes. We suggest
you provide us with a request list of 10 "must play" songs and 10
"play if possible" songs. This will leave plenty of room for guest
requests and DJ selections. We read the crowd and know what songs
work and won't work by evaluating crowd response and the age
demographic of your guests.
Back to top
Can we give
you a "Do Not Play" list?
Yes, it is
recommend you create a Do Not Play list. This list is just as
important as your request playlist. If you don't want to hear The
Macarena or The Chicken Dance, you won't!
Back to top
What is the deposit to reserve the date of my function and when is
the final payment due?
We require a
$200 non-refundable deposit and signed contract returned within 14
days to reserve your requested date. The remaining balance is due
seven (7) days before your wedding date. There is a $25 fee for
checks returned for insufficient funds for any reason. Note :
Platinum Productions does not accept credit cards.
Back to top
What is
your cancellation policy?
1. Cancellation
for any reason forfeits the deposit, no exceptions.
2. Cancellation within 90 days of date requires 50% of the balance.
3. Cancellation within 30 days of date requires full payment of the
balance.
Back to top
Do you subcontract to other DJs under your company name?
No. Platinum
Productions would never compromise our reputation by subcontracting
bookings to another DJ, that is why we only handle one event at a
time. If we receive a booking inquiry for a date & time that has already
been booked, we will respectfully decline the job and offer you a
referral to another professional DJ.
Back to top
How
early should I book your services?
Be prepared to
sign a contract as soon as you have booked your reception venue.
Friday and Saturday availability during the summer and fall months
often book one or two years in advance. However, if you are planning
a wedding on short notice, it's still worth your while inquiring for
availability.
Back to top
Is overtime
available?
After the
contracted time has expired, overtime is available (with consent of
reception venue). Your overtime rate is listed in the price clause
of your contract. Overtime is available in hourly increments and
must be requested one hour prior to the conclusion of your event.
Back to top
Do you have insurance?
Yes,
insurance certificate is available upon request of your reception
hall.
Back to top |
